I had made an order early Septemeber with three different items from different sellers/Amazon. I called the amazon (not very helpful) and then I called ups. On the Returns Center page, Amazon mentions that they send full refund for new, unopened items sold and fulfilled by Amazon within 30 days. i inform to notify USPS and customer denies to notify USPS. Bought nine (9) items from Amazon on 4th July and on 8th i recieved six items and till today 13th i still don't have the other three packages worth $118.98. Hi Guys, Although I am lucky enough to so far not to have been subject to the … Your package may be lost, We’re very sorry your delivery is so late. *For most items, the return window is 30 days after delivery. ... Facebook Twitter Reddit … The answer sounds obvious, but I've had the items for almost a month now and can return them by June 17th. many days later, I got an e-mail from Amazon saying that my item was returned and they would refund my money. Although it may still arrive, you can request a refund now. The message in the app said the package was “Lost by carrier – undeliverable.” Amazon said I could either contact them for a replacement/refund or wait a couple of days to see if the package arrives. Did it fall off a truck somewhere? First of all you need to have an amazon account with some purchase (for safety always use old account which having 2-3 orders). If a package doesn’t arrive and you don’t use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-Z Guarantee. So they are hardly going to refund you or replace the item just because you are telling them it was left in your bin, and you didn't attempt to retrieve the parcel until the following day, after your bin got emptied. - the package weight and reported condition upon delivery. I get a nice email from customer that I need to refund the item in full cause USPS tracking states package was left in mailbox and customer states it is not and is lost. And then ups called me that my package will be … Amazon said item may be lost, i requested for a refund and Amazon sent an email that they cannot refund me. Note: Tax on restocking fees may apply to return items that were shipped and sold by Amazon.com for customers in CT, MD, NV, PA, VA, WV, and WI. item was packaged and shipped day of purchase and arrive to customer in 3 days as promised. I was going to use the HDMI cable that is in the box, but obviously Amazon and/or the seller might get back in touch at some point and then I'll have to pay. If the buyer did not follow these rules and the package does not arrive or is lost, the insurance allows the buyer to get refunded by the carrier. I was really confused about how my package could just slip through the cracks. … palaver, I’m obviously outraged on behalf of my fellow honest sellers. Many of the items I returned were no longer in brand new condition, so this might be another reason they decided to penalize my account. I think an Amazon package of mine may be lost as a result of the fires the area has experienced and Amazon stopping delivery operations for a few days. Amazon customer service will look into the claim, quickly determine that the package hasn't arrived and, in most cases, automatically offer a free month of Amazon Prime service. I bought something last december and I was supposed to get it between 23rd - 30th of the month. When they both showed up, I contacted Amazon for a return tag for one and they told me to keep both of them. Amazon Refund Trick, how to get refund on amazon without returning the product. The post office on our campus was closed so ups took my package back. 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