While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Outside Canada: (905) 474-0870 (collect), The Platinum Card® One of the other core strengths of the Amex Platinum Concierge is the level of access and relationships they have with various high-end restaurants around the world. A 2.5% commission is charged on top of that on all foreign purchases regardless of the currency. About American Express; Investor Relations; What Is The American Express Canada Exchange Rate? Toronto, ON, Canada M5V 3H5. As a new Platinum Cardmember, earn 25,000 Welcome Bonus Membership Rewards points when you charge $2,000 in purchases to your card in the first three months of Cardmembership. Great range, great prices. All featured hotel prices, benefits, offers, and availability are accurate at the time first displayed on the American Express Travel website. “Here’s the problem: Amex Travel and Amex Platinum Concierge are separate and do not communicate much so you have to be the go-between. The American Express Global Lounge Collection® offers the most extensive airport lounge access compared to any other U.S. credit card programs. Providing incomparable services to those who enjoy quality lifestyle for the past 17 years, the Platinum Concierge invites you to discover The Art of Service: first class personalized services with warmth and care. That human touch offers an extra level of personalization and can net results much more tailored to your needs. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. With a black card, you can lock in hotel elite status at four major hotel chains: … Basically you call or email them a request and they will get back to you–usually within three days. Merchant Home; Accept the Card; Find Payment Solutions; Get Support; Other Business Solutions. Think Siri, but in the flesh and blood. On the whole, users praised the service as a “convenience play,” albeit one with great (and sometimes surprising) results. Amex reportedly extends invitations to apply for the business card only if you’ve spent (and paid off) at least $450,000 (or $500,… finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Remember, to get this perk you need a premium American Express credit card. Search Locations in Canada. US: 1-800-221-9950 (TTY/TDD) Make sure you notify the restaurant yourself if needed. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. The invite-only exclusivity and luxury perks are the main draws to an otherwise lackluster offering. Here are a few examples of what Amex concierge can whip up for you: American Express concierge service is only available to a handful of premium cards. And what might you pay? Hotel elite status. I had to call every box store in a whole state to find an item before. In the past, the concierge could buy items for you (eg. Earn 1.25 Membership Rewards points for every $1 spent on eligible purchases. Earn points on your dining experience Earn 3 points for every $1 in Card purchases on eligible dining in Canada 3 and discover some of the world’s top culinary experiences with the Global Dining Collection 5 . Imagination is the only limit for creating your next memorable experience. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. We were trained to impress, anything short of that, complain to a manager. American Express Platinum Concierge. The American Express Platinum Card Canada – Everything You Wanted To Know About Its Travel Reward Benefits. Outside Canada/U.S : (905) 474-9279 (collect). Ready to see how American Express can help your business? When it comes to learning to teach English as a foreign language, make Premier TEFL your go to and score a discount with one of these promo codes. How does American Express concierge work? Each concierge should assist you as if it was your first time calling us. Of all the concierge services, I still consider American Express the only one to be a value-added service. Earn a Welcome Bonus of 50,000 Membership Rewards points when you charge $7,000 in purchases to your Card in your first three months of Cardmembership. : 1-866-323-6979 (toll-free) Basic Rewards Structure of The Platinum Card® I’ll start by noting that the card offers one of the best bonuses available in Canada. Disclaimer - We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the information they can provide. And these services are always free of charge. How do I contact the American Express Concierge? The Art of Service. All Capital One Mastercard credit cards in Canada offer car rental insurance. This gig-economy delivery service has grown enormously since the pandemic, but will it be profitable in the long run? If you are unsure you should get independent advice before you apply for any product or commit to any plan. purses, wallets, computers etc. Think Siri, but in the flesh and blood. Explore our Corporate Cards for a custom program that meets your companyâs needs. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Platinum Card Customer Service Concierge service is complimentary once you apply and are approved for The Platinum Card (R) from American Express, and you can use this service as … Other concierge services such as the Visa Infinite Concierge will handle travel planning themselves, and they do a much better job. If you don’t have time to look for a nice place to visit abroad or if you can’t get a table at a famous restaurant on time, calling a concierge service could be useful. Box 3204, Station F, Toronto, ON M1W 3W7Copyright © 2021 American Express Company, Travel assistance, foreign currency exchange, and a variety of other services are provided to travellers through the American Express retail network of over 2,200 Travel Service Locations worldwide.*. Official application link: The Platinum Card® from American Express with a 75,000-point bonus, or check out the CardMatch tool to see if you are targeted for up to 125,000 points. Platinum Card Concierge This service is included with The Amex Platinum Card’s $550 annual fee. * Plus, enjoy hundreds of other global lounges. : (905) 474-8400 (collect) Can I call the concierge service whenever I want? Yes, Amex’s credit card concierge services are available 24/7 wherever you are in the world. Compare American Express credit cards with concierge service, How to use American Express concierge service. The concierge service from The Amex Platinum Card is a complimentary service that offers a well-informed concierge staff member to help you with anything from making dinner reservations to planning an event. And they won’t help if something is indecent or illegal. He's written over 600 articles to help readers find and compare the best credit cards. Apply Now or Login to your Account. Other cards also offer this perk, so make sure you compare credit cards with top-notch concierge services before you apply. They’ll need your permission to charge your card. Kliment has also written on money transfers, home loans and more. Platinum Card Travel Service About. Is American Express concierge available on non-premium cards? Search Keyword, Category or Job Title. Functionally, a personal digital assistant like Siri or Alexa can perform many similar tasks as a concierge service, such as booking travel or finding cheap flights. Some users mentioned that the concierge service did a great job in very specific requests, such as tracking down tickets on the cheap or nabbing reservations or experiences that seemed impossible to grab otherwise. Check out the Boxing Day deals Adidas has to offer. What kinds of things can Amex concierge do? How does American Express concierge work? American Express’ concierge service is a type of live personal assistant you gain access to when you become an eligible card-member. The Concierge is available to anyone who holds one of the Platinum variety of cards from American Express. Based on user experiences on social media sites such as Reddit, cardholders who used the Amex concierge service seem split on how useful the service proves. Get pro tips before using your card in our southern neighbour. The powerful backing of American Express. Log in to your Canada American Express account, to activate a new card, review and spend your reward points, get a question answered, or a range of other services. The main difference with Amex concierge is you have access to a real live person. Outside Canada/U.S. American Express’ concierge service is a type of personal assistant you gain access to when you become an eligible cardmember. The powerful backing of American Express. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Find a Card that meets your needs - Rewards, Travel, Cash Back. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. New cardholders will earn 25000 Membership Rewards points (conditions apply). While we are independent, we may receive compensation from our partners for featured placement of their products or services. 901 King Street West Suite 400 Your concierge can help get you a seat in a famous restaurant, tickets to concerts or sporting events and more. Amex Bank of Canada, P.O. American Express Go; vPayment; FX International Payments; Merchants. These upscale lounges offer spacious seating, Wi-Fi, signature cocktails, snacks, and concierge services. While every effort is taken to ensure hotel inventory, benefits, and offers remain accurate, prices and availability may change at … Find a Lounge. These benefits make getting a card with concierge service worth considering. I’ve literally looked for the Hybridge Lite Hoody model everywhere and can’t find it. Top credit cards offering the American Express Concierge include: Scotiabank Gold American Express Card; American Express Cobalt Card Call 1-866-323-2602 and speak to a representative today. No. Amex Concierge as a Virtual Assistant In my quest to find a remote executive assistant, I decided to give American Express’ concierge service a try. For Cardmembers: easily access your account information and Cardmember resources, or contact Customer Service: 1-800-716-6661 (Monday â Friday, 8 am - 8 pm, Saturday 10 am â 6 pm EST), For Program Administrators: manage your companyâs program, review benefits and access tools or contact the Program Administrator Servicing Team: 1-866-568-0308 (Monday â Friday, 8 am â 8 pm EST). Contact us at [email protected] or 1-800-508-8930 (TTY: Use relay service). Find out how this feature works and compare cards offering it here. : (416) 868-1888 (collect) In Canada/U.S. ). When it comes to travel rewards cards, the American Express Platinum Card Canada is at the top of the list, thanks to its exceptional travel benefits, points earning potential, and creative ways to redeem points for flights and hotels. Service fees may apply. Platinum Card Concierge In Canada/U.S. While Amex’s concierge service is separated into 5 different options when you call them up, they’re quite flexible within these categories! Outside Canada/U.S. How Debt Consolidation Affects Credit Score. : 1-800-263-1616 (toll-free) AMEX Compliance has cracked down on retail purchases. Check out the Boxing Day deals Newegg has to offer. Asking because I have the platinum Amex and never used the concierge. Whether you’re looking for a place to rest and recharge or somewhere to catch up on work, enjoy our growing network of lounges across 130 countries and counting. Capital One travel accident insurance: Which cards have it? Amex’s concierge service is only available with their premium Platinum and Centurion cards. Box 3204, Station F, Toronto, ON M1W 3W7 . Finder is committed to editorial independence. Could I call Amex and ask the lm to find me a Canada goose jacket. Reports suggest Centurion cardholders will have a dedicated concierge assigned to … This makes a big difference when you need certain tasks done, such as tracking down a hard to find item or need to describe the types of gifts your mom loves most. That’s a lot of insurance you get with the American Express Platinum credit card. Thanks to Amex’s Fixed Point Travel Program, that 25000 is almost enough to get you a return flight to the USA (including Hawaii), the Caribbean, Central America and Mexico. Previously, he ghostwrote guides and articles on foreign exchange, stock market trading and cryptocurrencies. In Canada/U.S. Will the concierge … Can you use your credit card in the US? We may receive compensation from our partners for placement of their products or services. Fans Edge most likely has what you’re looking for whatever your sport. In some cases, they can work miracles and meet your needs in record time. You can call them at 800-525-3355 to ask for assistance. Not a Customer? Search. Concierge service is one of the most useful features you can get without paying extra. Kliment Dukovski is a credit cards writer. Not all services are available at all Travel Service locations and are subject to local laws and cash availability. The American Express Platinum Concierge claims to have access to a table for four at Tetsuya’s in Sydney every day. Whatever you need - question answered, issues addressed - we look forward to assisting you. If an annual fee doesn’t scare you away, but you are looking for a premium card that doesn’t require an $80K annual income, the Scotiabank Platinum American Express ($12K income requirement) and the American Express Platinum Card ($0 income requirement) are two great cards that offer credit card concierge. Visit the Customer Centre to learn more about your Corporate Card or Corporate Card program or click here for a full list of contacts. Business Platinum Card from American Express, credit cards with top-notch concierge services, Premier TEFL promo codes January 2021: FREE webinars, Up to 15% off: Adidas Boxing Day sale 2021, Fans Edge discount codes and coupons January 2021 | Up to 70% off sale, How to activate an American Express credit card, How to buy DoorDash (DASH) stock in Canada. American Express provides premium card members with complimentary concierge services 24 hours a day, seven days a week, to assist cardholders with purchasing gifts, making dinner reservations, arranging pet care, planning travel, getting tickets to concerts and sporting events and much more. In Canada/U.S. Here are three ways to activate your American Express card. I saved the best for last. Recent Searches. But expect to pay a hefty annual fee for the perk since it is a feature of premium American Express credit cards. By calling the concierge number or emailing the Amex concierge email address, you can ask your concierge assistant to perform a variety of tasks. American Express concierge service is a complimentary feature on your credit card and you pay nothing extra to use it. ... Amex Bank of Canada, P.O. Some people would argue that there are better credit cards with travel insurance in Canada, but that really depends on your point of view.There’s no denying that the 15 days of insurance coverage with the American Express Platinum Canada Card is a bit disappointing, but you need to look at the entire suite … You have access to this service day or night from wherever you are in the world. American Express concierge services. With the American Express Global Lounge Collection® and your Platinum Card, we give you plenty, including access to 1,200+ airport lounges in over 500 airports around the world. What do users say about Amex concierge service? Other users were disappointed that the concierge service couldn’t pull through in tough situations, such as purchasing a pair of shoes that were largely sold out. Make your will or designate a power of attorney for a fraction of the cost with this online will-making service. Gave them a price range and they took care of the rest, all delivered w/in a few days of each other.” — Lisa Gootee “Amex Plat Concierge got me Orchestra tickets to Hamilton at Face Value (2 years ago) on my birthday. Corporate Travel Solutions; Meetings and Events; Issuers and Acquirers; Providers and Developers; United States Change Country. American Express’ concierge service is a type of live personal assistant you gain access to when you become an eligible card-member. American Express Invites ® opens doors to curated unique experiences from fashion, to fine dining and entertainment exclusively for our Platinum Cardmembers. American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers. Also, don’t expect your concierge to inform the restaurant of any food allergies or dietary restrictions when they make reservations in your name. American Express Careers in Canada. Amex Concierge is there to save you time (and potentially money!). If you have a Platinum or higher card, AmEx offers a concierge service. You have access to this … All foreign purchases are made at the American Express foreign currency exchange rate, which tracks the bank rate very closely with small fluctuations above and below that rate. Amex Travel can book flights, cars and hotels, etc., but Amex Platinum Concierge books the tours. I haven’t used the concierge much, but when I did, they were wonderful. By calling the concierge number or emailing the Amex concierge email address, you can ask your concierge assistant to perform a variety of tasks. It’s potentially much more feasible to get the card as a business owner, but either way it requires racking up significant charges.There’s no official requirement for Centurion eligibility, but we’re talking big bucks. But you have to pay for any purchases, fees and shipping charges that you authorize to be charged to your card. First thing’s first: There are two versions of the Centurion Card — a business one and a personal one. We may also receive compensation if you click on certain links posted on our site. Find a Card that meets your needs - Rewards, Travel, Cash Back. This feature is only available while connected to a Customer Care Professional. : 1-800-668-9147 (toll-free) I have been trying to plan a wine tasting trip to France and Italy. See all jobs. In Canada, American Express Travel Services locations are independently owned and operated. We recommend you stay away from AMEX for any travel planning! We may also receive compensation if you click on certain links posted on our site. Note: If you have previously used the service before, you can make your request at [email protected] or call the number on the back of your card and say, Concierge. It’s important to note that if you try to use the Amex concierge service to book travel, you’ll be passed over to their Platinum Travel Service, which offers customized travel planning 24 hours per day. Earn 3 Membership Rewards points for every $1 spent on eligible dining in Canada, 2 Membership Rewards points for every $1 spent on eligible travel purchases as well as hotel and car rental bookings made with American Express Travel, and earn 1 Membership Reward point for every $1 spent on all other eligible purchases. The American Express Centurion Black Card isn’t for the 99 percent. Collect points and enjoy exclusive Amex benefits when you shop with this fee-free credit card. While we receive compensation when you click links to partners, they do not influence our content. Eligible cards include Business Platinum Card® from American Express and The Platinum Card® from American Express, as well as the exclusive “Black Card” known as the Amex Centurion Card. Log in to your US American Express account, to activate a new card, review and spend your reward points, get a question answered, or a range of other services. I can honestly say, they will do anything that is legal. “ I once asked Amex Plat concierge to send flowers to 8 of my girlfriends in 4 different states, plus Canada and Israel. Front Of The Line®, Entertainment, Shopping & Dining Offers, Register a Complaint with the Chief Complaints Officer, Toll Free Customer Service (General inquiries, lost or stolen cards) - 24 hours-a-day, 7 days-a-week, American Express Travel Service Location (American Express, AMEX Account Protector Ultimate or AMEX Balance Payment Insurance (Existing Policy Holders only), Updated Online Privacy Statement (01/2018). Optional, only if you want us to follow up with you.